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Purchasing process

To conclude the purchase contract for one or more Products offered by the Seller on the Site, the Customer must fill in the order form in electronic format, taking care to correctly enter their data as requested in the form itself and transmit it electronically to the Seller. , following the instructions on the Site. The Customer assumes responsibility for the truthfulness and correctness of the personal data entered and released to the Seller during registration and / or sending the order form. It is understood that any damage / delay / inconvenience referable to and / or attributable to the incorrectness and / or untruthfulness of the personal data entered at the time of registration and / or subsequently modified can in no case be charged to the Seller. The order form contains a reference to the Conditions of Sale and a summary of the main information relating to each Product ordered. In particular, the price (inclusive of all applicable taxes and / or duties, unless otherwise communicated at the time of purchase), the usable means of payment and the methods of delivery of the products ordered (accompanied by the relative costs) are specified as best. described in section 6. Furthermore, there is a reference to the general conditions of use of the site.

The contract is concluded when, following verification by the Customer of the data relating to the order, the Seller receives the corresponding order form electronically. By submitting the order form, the Customer unconditionally accepts and undertakes to observe these Conditions of Sale in relations with the Seller. If the Customer does not agree with some of the terms listed here, he is invited not to submit the order form for the purchase of the products offered by the Seller. By submitting the order form, the Customer confirms that he or she also knows and accepts the additional information contained on the Site, in the General Conditions of Use, and in the Information on the processing of personal data. Product prices may be subject to updates. The Customer is obliged to ascertain the final sale price before submitting the relevant order form. The Seller may not process purchase orders submitted by the Customer if sufficient guarantees of solvency are not provided or if the data provided by the latter is incomplete or incorrect. In these cases, the Seller will, via e-mail, inform the Customer of the failure to conclude the contract, indicating the reasons why it was not possible to process the order.
In general, all the articles offered by the Seller are immediately available. However, the Seller cannot under any circumstances be held responsible for the temporary unavailability of one or more products. If specific products presented by the Seller on the Site are no longer available or on sale after sending the order form, it will be the Seller's responsibility to notify the Customer of the aforementioned unavailability before the Order Confirmation. Without prejudice to what is agreed below (see section Right of withdrawal), the sending of the order form by the customer is also valid as acceptance of any partial delivery, limited to the products available as part of those ordered, as well as as a waiver to request compensation and / or indemnities for this purpose. If the Customer has already paid for the complete order, the Seller will refund the amount corresponding to the unavailable products in the manner described below (see Refund Times and Methods section).
Once the contract is concluded, the Seller will send the Customer, to the e-mail address and in the language indicated in the order form, an order request confirmation, containing a summary of the information contained in the form itself.

Order cancellation:
Without prejudice to the provisions regarding withdrawal, it is possible to cancel orders not yet processed by contacting Customer Service.
It is not possible to cancel an order once the shipping process has begun.
In the event that at the time of canceling an order, the corresponding payment has already been made, it will be necessary to contact Customer Service to proceed with the refund procedure (as described in the Refund Times and Methods section).